Training and Support
Compared and Contrasted

• Training is what you want me to have
• Support is what I want to have
      ==>     When & where I want/need it!

• Training is "Just in Case"
• Support is "Just in Time"

• Cascade/Multilevel Support and Training.
  • Peer support: "Each One Teach One"
  • Alternatives for Trainers and Supporters:
    1. Support the Supporters -- Of Course
    2. Train the Trainers -- Of Course
    3. Support the Trainers -- Of Course
    4. Train the Supporters -- The Most Important