Final Report of the Chancellor's Educational Technology Task Force
January 23, 1996
University of California, Irvine
Chancellor's Educational Technology Task Force
Members
- Henry J. Becker, Assoc. Professor, Dept. of Education
- Alfred Bork, Professor Emeritus, Information and Computer Science
- Wendell Brase, Vice Chancellor Administration and Business Services
- Michael D. Butler, Former Dean, Undergraduate Studies (served
WQ 1994)
- James N. Danziger, Dean of Undergraduate Studies
- Michael D'Zmura, Associate Professor, Cognitive Sciences
- Jean-Claude Falmagne, Professor, Cognitive Sciences
- Stephen Franklin, Director of Advanced Scientific Computing, OAC
- Michael D. Fried, Professor, Mathematics
- Anne Friedberg, Associate Professor, Film Studies
- De Gallow, Director, Instructional Development Services
- Robert Garfias, Professor, Anthropology, Social Sciences
- Bernard Grofman, Professor, Social Sciences
- Patrick L. Healey, Associate Dean, Undergraduate Studies
- Fawzi H. Hermes, Assistant Dean, Undergraduate Studies
- Alan Hoffer, Professor and Director, Dept. of Education
- Rob Kling, Professor, Information and Computer Science
- Harry J. Mangalam, Associcate Specialist, Microbiology and Molecular
Genetics, COM
- David McCue, Director of Production Services, Media Services
- Roger D. McWilliams, Former Acting Dean, Undergraduate Studies
(served 1995)
- Bill Nail, Director, Media Services
- William H. Parker, Professor of Physics, Associate EVC and
Director OAC
- Janice Pratte, Director of Science and Technology Programs,
University Extension
- Judy Shoemaker, Director, Testing, Research, and
- Thomas A. Standish, Professor, Information and Computer Science
(Task Force Chair)
- Ellen Strenski, Academic Coordinator, Composition, English
and Comparative Literature
- Tatsuya Suda, Professor, Information and Computer Science
- Lorelei Tanji, School of the Arts Librarian, UCI Libraries
- J. Michael Thompson, Former Registrar and Director SAIS
(served 1995)
- Luis Villarreal, Professor, Molecular Biology and Biochemistry
- Jane Welgan, Associate Director, University Extension
Preamble
In the contemporary era, computers have become nearly-universal
analytic and expressive instruments. Their research use is widespread
throughout UCI, e.g., Thesaurus Linguae Graecae in Humanities,
art and architecture visual data bases used in the School of the
Arts, census and survey research data sets used in the Social
Sciences, to name only a few examples. Once, computers were huge
machines costing millions that only major institutions could afford.
Now, laptop computers more powerful than the early large mainframes
can be purchased for a few thousand dollars. Computers abound -- in
the home as well as in the workplace. Computers are used to mine
information from global networks and to help link it and fuse
it into forms that reveal new insights. They are used to wrest
the meaning from the data and to visualize the consequences of
assumptions. They are used as well for communication and global
collaboration, and they have even become the engines of new modes
of inquiry in the sciences and new media for creative expression
in the arts.
As we move toward the 21st Century, computer literacy has become
the equivalent of the 4th R. Those who lack such literacy (at
the equivalent of college level skills) will be severely disadvantaged.
Both Chancellor Wilkening's ``manifesto'' and
the APC report on the task force process asserted that, ``
A UCI graduate should be prepared to survive and prosper in
the electronic information era.''
UCI (and the UC system) have already taken critical steps to recognize
the role of the computer in education, e.g., the UC Libraries
developed MELVYL® and added
to it access to a multiplicity of bibliographic and other data,
specialized librarians consult with faculty on how best to use
the computer as a research tool, IDS and Media Services provide
computers (and other media) for the classroom and consult with
faculty on how best to integrate educational technology, the Office
of Academic Computing (OAC) provides a backbone campus network
and terminals to access it, and courses in basic computer literacy
such as the new ICS Category V breadth courses and Social Sciences 3A
have recently been created. But there is still a long way to go.
We advocate using the computer and other educational technology
to improve the quality of education at UCI in terms of the following
specific goals:
- Improve the clarity and impact of lectures.
- Improve student analytical, expressive, and critical thinking skills.
- Improve student/faculty feedback.
- Improve the usefulness of homework exercises for student learning.
- Permit more self-paced learning to cope with increasing diversity
in student skill levels.
- Provide technological opportunities to link UCI and the community
-- alumni, University Extension students, current and potential students,
and their families.
Making cost-effective use of educational technology requires four
key elements:
[1]
- Basic infrastructure that makes access to educational technology
easy for faculty, students and staff. While some of this infrastructure
can and will be developed within individual units, the role of
OAC, the UCI Libraries, IDS/Media Services and Student Services,
will be essential. Infrastructure should be seen not merely as
hardware and software, but even more importantly as staff who
can do necessary training of faculty and graduate TAs and smooth
the way for the integration of educational technology in the classroom.
- Training of students in fundamental skills of how to use the
computer as an aid to find information, organize it, analyze it,
and communicate ideas persuasively (including use of graphics)
during their first year at UCI. These skills cannot be tied too
closely to particular platforms or software, since technological
change is too rapid. The Task Force also recognizes that such
critical skills (e.g., asking good questions and avoiding bad
data) must be developed in the context of the very different substantive
questions in the various academic disciplines. Thus, the responsibility
for training must involve all the units on campus, although some
units may be used as a campuswide resource, e.g., OAC, ICS, the
UCI Libraries, UNEX, and PASS (Program of Academic Support Services)
of Undergraduate Studies.
- Incentives to faculty to make use of the computer in the classroom,
along with incentives to academic units to redesign their curriculum
to draw on the computer-aided research skills that students have
been taught, lest those skills degenerate through lack of use.
- Integrating the computer more fully into on-going campus life
by making virtually all information of interest (e.g., campus
calendar, course schedules, syllabi, degree requirements, faculty
bio-sketches, etc.) available on-line, and assuring that key secretarial
and administrative staff in all the units have basic information
skills including the ability to retrieve and enter information
into the campus computer net.
We do not wish this report to be merely hortatory. We have four
specific recommendations, several of which will require fundamental
changes in the way things get done. Some can be implemented almost
immediately, others will take more lead time, but we believe that
all of our proposals for change can be accomplished within a four
year time frame. The strong support for these ideas from Task
Force members from OAC, Undergraduate Studies (including IDS and
Media Services), the UCI Libraries and Student Services, and from
the very diverse faculty on the Task Force convinces us that what
we propose not only is feasible but would be enthusiastically
received by many on our campus.
Recognizing the incredible amount of coordination and effective
advocacy required, we recommend that the Chancellor appoint a
Czar (i.e., a strong leader) to oversee the implementation of
these recommendations.
In her ``manifesto'' document, ``Growing into
the 21st Century: UCI's Opportunities,'' the Chancellor
quoted the APC report on the task force process as follows:
``If UCI is to have a distinctive undergraduate program
of high quality and is to attract students of high quality, then
some thought should be given to the adoption by UCI of several
programmatic characteristics that distinguish the UCI undergraduate
experience from that of other universities.'' (pp. 5-6)
Both the Chancellor's ``manifesto'' and the
APC report went on to identify four such distinctive programmatic
characteristics, the first three of which dealt with: (i) cultural
diversity as an educational asset, (ii) research or scholarly
experience, and (iii) communication skills. The fourth distinctive
characteristic, identified as a prerequisite for future success,
was, (iv) 21st Century electronic information skills.
Achieving the goals of the present Report will address the fourth
of these distinctive features of a UCI undergraduate education
in a sound and constructive fashion.
Even more emphatically, if we achieve what this report recommends,
then, by the year 2000, UCI's distinctive status as a
21st Century university can be proudly proclaimed.
Recommendations
1. The Chancellor Should Urge the Academic Senate to Make the
Learning of 21st Century Information Skills a Programmatic Feature
of a UCI Education
- 1.1:
The Chancellor should urge the UCI Academic Senate to identify
and implement a means to educate all UCI students in 21st Century
information skills. Such education might well take different forms
appropriate to the differing needs of the various academic disciplines.
[2]
The goal to be achieved is that every UCI
graduate be prepared to survive and prosper in the 21st Century
electronic information era.
- 1.2:
One specific proposal is that the Academic Senate establish
a new Breadth Requirement, Category VIII: 21st Century Information
Skills, to be fulfilled either by successfully completing a one-quarter
course during the freshman year or by demonstrating competence
in these skills, and that upper-division courses be identified
in the various majors which utilize the foundational skills taught
in the Category VIII breadth courses to ensure the skills do not
atrophy through disuse.
- 1.3:
A second specific proposal is that the Academic Senate devise
and maintain a list of recommended courses across the curriculum
that both teach and utilize 21st Century information skills, and
that the Senate devise a mechanism to encourage UCI students to
include one or more of these recommended courses in their curricula.
- 1.4:
A third specific proposal is that the Academic Senate develop
and approve a document that describes UCI's goals for students
related to developing their competence for the 21st Century electronic
information era and inform all students through the most appropriate
and effective mechanism.
- 1.5:
If no combination of these specific proposals (in 1.2, 1.3
and 1.4, above) meets the approval of the Academic Senate, we
urge the Chancellor to challenge the Senate to devise an effective
alternative method of achieving the primary goal that every UCI
graduate be prepared to survive and prosper in the 21st Century
electronic information era.
- 1.6:
We recommend providing special training and resources to graduate
students in 21st Century information skills both for their own
benefit and in support of the role they play in the University's
undergraduate instructional program.
2. Build and Maintain a Basic, Pervasive Infrastructure
[3]
to Support Learning and Teaching Based on the Use of Educational
Technology
- 2.1:
The Basic, Pervasive Infrastructure should provide universal
access for UCI students, faculty and staff to e-mail, the Internet,
MELVYL® and modest file storage
capacity by September 1996. We voted unanimously to endorse the
statement of ``Guiding Principles for the UCI Electronic
Educational Environment (EEE)'' put forth by OAC Director
William H. Parker, and to include it as an
Appendix to this Report.
- 2.2:
We urge the Chancellor to develop a special incentive program
for departments to integrate computer use for research purposes
and computer-mediated homework and grading into their curriculum.
Funding ($100,000 minimum) should be awarded on a competitive
basis to a very limited number of departments each year, only
to those departments whose members are committed to a full integration
of educational technology. Funding would be multi-year and would
be renewed yearly only upon evidence that the goals and timetables
in the proposal had been achieved. Funding would require that
all courses make use of at least a minimal level of educational
technology, e.g., e-mail; that more than just a handful of faculty
in the department make substantial use of educational technology
in the classroom; and that a curricular plan be developed to guarantee
that computer labs be utilized and that the computer-mediated
research skills taught during students' first year at UCI
be drawn upon and further enriched.
[4]
- 2.3:
Every four years, a budget of $2000 should be made available
to each UCI faculty member for the acquisition of an adequate
desktop computing platform, or the upgrading of an existing one.
A minimal set of functions of such platform would include access
to the Internet, sending and receiving of e-mail, and file storage
and retrieval. Whenever necessary, the Office of Academic Computing
should act as a consultant for such purchases.
- 2.4:
As proposed in the EEE document in the
Appendix,
the campus should provide computer terminals adequate to allow students to
access their computer accounts and adequate modem access to the
campus backbone.
- 2.5:
All undergraduate students should be given access to computer
facilities and a sufficient number of workstations should be made
available to them in various locations and for various purposes
including use in the framework of courses.
- 2.6:
Each graduate student should have a dedicated computer in
his/her office.
- 2.7:
UC's Intercampus Telecommunications Network Video Teleconferencing
system should continue to be developed as a tool for Distance
Learning and other applications. Through Media Services, the campus
should develop distance learning classroom facilities and provide
the necessary technical staff to meet the demands of future academic
programs.
- 2.8:
In order to allow the use of computer display and network
technologies in the classroom, we recommend that the Chancellor
charge:
- 2.8.1:
The Office of Academic Computing with providing computer
network connectivity to all general assignment classrooms.
- 2.8.2:
Media Services with providing computers and video display
devices sufficient to meet faculty demands without recharges.
- 2.9:
We recommend that computer-network connectivity should be
a built-in feature of all classrooms.
- 2.10:
We recommend the expansion of services currently offered
by the Office of Instructional Development and Media Services
into a one-stop service in collaboration with OAC and the UCI
Libraries to support faculty and TAs who want to develop new instructional
technology-based courses.
3. Help Faculty Identify and Pursue Research Funding and Course
Development Opportunities in Instructional Technology
- 3.1:
A number of private foundations, government agencies, and
corporations are prepared to invest in the search for solutions
that help improve education. The Chancellor should urge the office
of the Vice Chancellor for Research to give special emphasis to
the task of helping UCI faculty interested in research in educational
technology to find and successfully obtain extramural research
support. In addition, faculty desirous of developing proposals
for outside grants related to undergraduate education should be
urged to take advantage of the Faculty Resource Center on Grants
for Undergraduate Education in the Office of the Dean of Undergraduate
Studies.
- 3.2:
Faculty who desire to explore revolutionary (and thus usually
expensive) new instructional technologies may be able to do so
via meaningful partnerships and consortia with multiple industry/university
institutions. Participation in such consortia may be possible
only if high-level administrators endorse and support UCI's
participation. Where appropriate, we urge support by UCI's
high-level administration. (For example, IBM might agree to support
UCI to develop prototype CD-ROM, interactive, computer-mediated
courseware at, say, $4 million per complete course, only if high-level
UCI administrators endorse UCI's participation and meet
IBM's partnership constraints.)
- 3.3:
Some explorations of educational technology are of sufficiently
established pedagogical value for us to recommend application
of the results to the Academic Senate for beneficial curricular
change. Mature instructional technologies that are candidates
for immediate application include, but are not limited to:
- 3.3.1:
Computer-mediated knowledge assessment techniques
(developed by Professors Fried, Falmagne, and Hoffer).
- 3.3.2:
Multi-media CD-ROM interactive learning technologies
(developed by Prof. Bork).
- 3.3.3:
Multi-campus distance-learning technologies
(successfully prototyped by UCI Media Services).
- 3.3.4:
Computer-based problem-solving to enhance the quality and
vivacity of learning and the productivity of the faculty
(developed by Ron Stevens and Sid Golub for teaching
UCLA second-year medical students).
- 3.4:
The Task Force recommends continuing support for seed
money opportunities to develop innovative instructional technologies,
e.g., CID grants for pilot introduction of new technologies. Because
of the costs of developing credible proposals, funding of one
month's summer salary and some staff assistance would be
highly desirable. Thus, there should be the possibility of funding
at the $10,000 to $15,000 level that now exists for special UCI
grants to junior faculty to foster their research.
[5]
4. Ensure Extensive Administrative Use of Computers in Support
of Education and Support the Use of Technological Resources to
Link to the Extended UCI Community
- 4.1:
Administratively, in support of education, UCI should make
far more extensive use of computers, especially by making information
available to students on-line, but also by working toward the
elimination of forms that can only be filled in using a typewriter.
[6]
- 4.2:
In particular, we propose that OAC and Student Services coordinate
making all of the following available on-line (in cooperation
with the academic units):
[7]
- 4.2.1: course schedules
- 4.2.2: syllabi and class notes [8]
- 4.2.3: grades
- 4.2.4: e-mail directory for all students, staff and faculty
- 4.2.5: individual class rosters that list e-mail addresses
for students in the class and the automatic creation by the Registrar
of a single address that permits a message to be sent
to all students in that class
- 4.2.6: faculty bio-sketches
- 4.2.7: degree requirements
- 4.2.8: descriptions of academic programs
- 4.2.9: course and teacher evaluations
- 4.2.10: campus map, with locations of student access computer
terminals highlighted
- 4.2.11: pictures of faculty, staff and TAs
- 4.3:
Key secretarial and administrative staff in all the units
should be trained in basic information skills including the ability
to retrieve and enter information into the campus computer net.
- 4.4:
There should be support for lifelong education using the instructional
technology resources of University Extension and the UCI Libraries.
UNEX is already playing a role in this arena and can be looked
upon to continue it in cooperation with the University and the
community.
- 4.5:
UCI should participate in using technological innovations
that enhance education and should publicize information about
it to faculty, staff, students, and the extended UCI community.
Footnotes
1.
There have been previous expensive
commitments to educational technology that have failed to live
up to their expansive promises. We believe one reason for that
failure has been a lack of appreciation that hardware alone is
not enough, nor are courses in computer skills when the skills
they teach are not used later in the rest of the curriculum. There
must be incentives for students, faculty and staff to use the
technology and the technology must be easy to access, user friendly,
and not constantly changing.
2.
Developing an agile ability
to use modern computers as analytical, expressive, and information
gathering instruments can be of significant, lasting value in
cultivating critical thinking skills -- skills serviceable
for a lifetime. Expectably, however, patterns of computer use
will vary according to the differing special needs of the various
different academic disciplines. For example, physics majors may
find that training to use
Mathematica® or Maple®
enables them later to achieve deeper theoretical understanding in physics,
whereas music majors may find training in the use of music composition
and synthesis software enables them to develop a better appreciation
of nuances, subtleties, and refinements in the relationship between
a musical score and its performance. Thus, training in the use
of computer-based, discipline-specific research tools, and their
use in solving problems in the respective disciplines is important.
But such advanced training must rest on a foundation of suitable
introductory training. Hence, basic familiarity with elementary
uses of the computer as a foundation on which to build the discipline-specific
skills is also recommended. At a minimum, such basic skills should
cover elementary word processing with a focus on skills that are
most relevant to writing research papers; training to access
MELVYL®
and the various information sources within it; training to use
e-mail, gopher, World-Wide-Web, and other Internet resources;
and training in various useful information search and display
techniques.
3.
Infrastructure includes not
only equipment, but the staff to support and update it, sufficient
funding therefor, and maintaining easy access for faculty, students,
and staff.
4.
While individual innovators
are important, long-term change requires widespread change in
standard operating procedures. To motivate such changes, groups
such as departments will have to be convinced that there are payoffs
for them, collectively, to devote effort to improving teaching
in existing courses via the computer and, perhaps, to add new
courses that draw even more heavily on computer use. Since entrepreneurs
are not evenly spread throughout the campus, it is inevitable
that curricular innovation using computers will proceed through
the system at an uneven rate. By proceeding one department at
a time, and requiring real and continuing curricular change to
qualify for this new major funding, we can make it likely that
curricular innovations will be continued.
5.
A model for this is the $15,500
funding received by Prof. Grofman to develop Social Sciences 3A.
6.
We commend Student Services
for pioneering first steps in creating an on-line student admissions
application.
7.
Some of these data are presently
made accessible on-line by some academic units.
8.
The World Wide Web (WWW) materials
prepared by Professor D'Zmura for the Cognitive Sciences Department
and the course description placed on WWW by Professor Robert Garfias
for his course in Ethnomusicology are models of what should be
done.
Table of Acronyms Used
- APC = Academic Planning Council
- CD-ROM = Compact Disk Read-Only Memory
- CID = Committee on Instructional Development
- COM = College of Medicine
- EEE = Electronic Educational Environment
- EVC = Executive Vice Chancellor
- GSM = Graduate School of Management
- IBM = International Business Machines, Inc.
- ICS = Information and Computer Science
- IDS = Instructional Development Services
- MELVYL® = Automated UC Libraries Index
- OAC = Office of Academic Computing
- PASS = Program of Academic Support Services
- SAIS = Student Academic Information Services
- TA = Teaching Assistant
- UC = University of California
- UCI = University of California, Irvine
- UNEX = University Extension
- VC = Vice Chancellor
- WWW = World Wide Web
Converted to
validated HTML by
franklin@uci.edu,
16 March 1996